International peer-reviewed journals

• Shafiq. Lutaaya, Aminah Zawedde, and Gilbert Maiga (2022). A Model for Quality Assessment of E-Services in the Context of Resource-Constrained Environments: The Case of Uganda. [Paper under review]
• Shafiq. Lutaaya, Aminah Zawedde, and Gilbert Maiga (2022). Factors for Quality Assessment of E-Services in the Context of Resource-Constrained Environments: The Case of the NWSC E-Water Payment System. [Paper under review]
• Shafiq. Lutaaya, Aminah Zawedde, and Gilbert Maiga (2022). A Tool for Quality Assessment of E-Services in the Context of Resource-Constrained Environments: The Case of Uganda. [Paper under review]

Research Project Websites

• Shafiq. Lutaaya, Aminah Zawedde, and Gilbert Maiga (2020). “A Model for Quality Assessment of E-services in Resource-Constrained Environments: Supporting Early Career Academics at Makerere University“. Research Project Website, Makerere University Kampala, Uganda. Project website URL: www.qualityassessmentofeservices.com  [Carnegie Corporation of New York / Directorate of Research and Graduate Training funded Project]

Dissertations / Theses

• S. Lutaaya (2021). “A Model for Quality Assessment of E-services in Resource-Constrained Environments“. Masters dissertation, Makerere University Kampala, Uganda.(Advisors), Dr. Aminah Zawedde, Prof. Gilbert Maiga. Project website URL: www.qualityassessmentofeservices.com 
  Jury members: Dr. Peter Nabende, Dr. Annabelle Habinka, Dr. Rehema Baguma

• S. Lutaaya, J. Lusoma, S. Zein, T. Wasike (2017). “A Speech Analysis System for Call Centers“. Final Year Bachelor project report, Makerere University, Uganda.

Dissemination Workshops /Seminars

• Aminah. Zawedde, Shafiq. Lutaaya, Gilbert. Maiga (2021). “A Model for Quality Assessment of E-services in Resource-Constrained Environments”. Research Dissemination Seminar Report, Makerere University Kampala, Uganda. [Carnegie Corporation of New York / Directorate of Research and Graduate Training funded Project] Project website URL: www.qualityassessmentofeservices.com  Principal Investigator: Dr. Aminah Zawedde, Mentor: Prof. Gilbert Maiga, Technical Lead: Lutaaya Shafiq

Technical Reports

• S. Lutaaya, A. Zawedde, G. Maiga (2021). “A Report on the SECA Dissemination Seminar on A System to Assess the Quality Assessment of E-services in Resource-Constrained Environments“. Research Dissemination Seminar, Makerere University Kampala, Uganda. [Carnegie Corporation of New York / Directorate of Research and Graduate Training funded Project] Project website URL: www.qualityassessmentofeservices.com 
• Lutaaya Shafiq (2019). Information Security Policy for Ronzag. URL: https://www.researchgate.net/publication/338142467_Information_Security_Policy_f or_Ronzag#fullTextFileContent
• Lutaaya, Shafiq. (2019). Project Success, And Critical Success Factors. Kampala: Makerere University.